Privacy Policy
Your privacy is critically important to us. IDSPay Software Private Limited ("IDSPay", "we", "us", or "our") has formulated this Privacy Policy to transparently explain how we collect, use, process, and protect your information when you visit our website, utilize our API infrastructure, or deploy our custom Software Development and ERP solutions.
This Privacy Policy governs our data practices. By accessing our site or using our services, you consent to the data practices prescribed in this statement. We strongly encourage you to review this page frequently to remain informed about how we protect your business and your data.
01 Information Collection
We collect information to provide better services to all our users, from API consumers to enterprise ERP clients.
1.1 Personally Identifiable Information (PII) Furnished by the User
While signing up on our site or subsequently utilizing our services, we collect necessary PII. This includes, but is not limited to:
- • Full Name and Job Title
- • Business Email Address and Mobile Number
- • Physical Billing and Business Addresses
- • Government-issued Identification Numbers (e.g., PAN, GSTIN, or other legally mandated documents required for KYC onboarding and verification).
1.2 Information Collected via Software Development & ERP Solutions
When you engage us for custom software development or utilize our ERP solutions, we may collect and process additional data necessary for system functionality:
- • Client Data: Employee records, financial ledgers, customer databases, and operational data that you input into the ERP system. (Note: IDSPay acts strictly as a Data Processor for this information; you remain the Data Controller).
- • System Telemetry: Application usage logs, feature interaction metrics, and performance analytics to ensure your custom software runs optimally.
1.3 Automatic Collection of Data
Our server logs automatically receive and record information from your browser or application integration, including:
- • IP addresses and device identifiers.
- • Cookie information and browser fingerprints.
- • API request logs, endpoint hit rates, and latency metrics.
02 How We Use Your Information
IDSPay utilizes the collected information strictly to deliver, maintain, and improve our services.
- Service Delivery To provide our core API verification routing and to host, manage, and support your custom ERP software.
- Communication To contact you regarding service-related activities, billing, system downtime, technical support, and account updates.
- Product Improvement Automatically collected data and telemetry are utilized for data analytics to enhance user experience, optimize API response times, and debug software.
- Strict Isolation Information collected during KYC/Verification is never used for unauthorized cross-platform transactions. Client ERP data is strictly siloed.
03 Data Sharing and Disclosure
Personal information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We only share your data under the following strict conditions:
3.1 Agents and Service Providers
We may employ other companies and individuals to perform tasks on our behalf (e.g., cloud hosting, database management). We only share information necessary for them to assist us, and they are contractually bound to absolute confidentiality.
3.2 Business Partners and API Customers
In specific scenarios, we enter into partnerships where your information is shared solely to enable our partners to integrate IDSPay technology and render bundled services. Unless previously notified, all business partners are required to treat your information with the same strict compliance as outlined in this policy.
3.3 Business Transfers
In the event that IDSPay or substantially all of its assets are acquired, user and customer information would be one of the transferred assets. You acknowledge that such transfers may occur and that any acquirer may continue to use your Personal Information as set forth in this policy.
3.4 Compliance with Law Enforcement and Protection
We shall be bound to disclose Personal Information if we believe in good faith that release is necessary to:
- • Comply with a law, regulation, court order, or quasi-judicial body summons.
- • Enforce our Terms and Conditions and SaaS agreements.
- • Protect the rights, property, or safety of IDSPay, our employees, our clients, or the general public.
4. Data Security & Protection
We implement enterprise-grade security measures to protect your data. All data transmitted through our APIs and stored within our ERP solutions is secured using AES-256 encryption protocols. We maintain robust administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure.
5. Data Retention
All User data collected is retained securely for as long as necessary to fulfill the operational purpose or the specific contract.
- ↳ Audit Trails: Retained perpetually to establish an immutable audit trail required by financial laws.
- ↳ ERP Data: Retained for active subscriptions, then securely handed over or purged upon request.
6. Cookies
Cookies are small text files stored by your browser when you visit our Site. We use cookies to improve our Site, facilitate seamless API dashboard logins, and avoid repetitive authentication requests. You can refuse them via browser settings, though this may limit dashboard functionality.
7. Children's Privacy
This Site, our API products, and our ERP solutions are designed strictly for B2B enterprise use and are not intended for or directed to persons under the age of 18. Any person providing information represents that they are of legal adult age.
8. International Transfers
Personal information collected on this website or through our software may be stored and processed in India in which IDSPay or its affiliates, subsidiaries, or agents maintain facilities.
9. Consent & Opting Out
By using this Site, you agree to this Privacy Policy in its entirety. This policy supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting provision.
Opting Out: Email us at support@idspay.in to cancel subscriptions, request ERP data deletion, or unsubscribe.
10. Legal Disclaimer
This Site and our Software/API services operate "AS-IS" and "AS-AVAILABLE," without liability of any kind. We are not responsible for events beyond our direct control, including third-party database downtimes. This Privacy Policy is governed by Indian laws, excluding conflicts of law principles.
11. Contacting the Company
If you believe that IDSPay has not adhered to this Privacy Policy, please contact us. We will use commercially reasonable efforts to remedy the problem.
IDSPay Software Private Limited
Pathak House, B-Block
Muzaffarpur, Bihar, India – 842002
Privacy Policy – Safeguarding Identity & Data Trust | IDSPay
Your privacy is paramount. Discover how we securely process, protect, and manage digital identities in complete alignment with India's DPDP Act and global cybersecurity frameworks.
Our Promise
Absolute transparency, rigorous compliance, and zero-compromise encryption for all identity nodes.
Data Pillars
- AES-256 Bit Encryption
- Explicit Consent Architecture
- DPDP Act Compliant
The IDSPay Data Mandate
Engineered by compliance specialists to eliminate data leaks, optimize verification workflows, and respect digital citizen rights.
Ethical Data Processing
IDSPay acts strictly as a secure technical intermediary between authorized enterprise partners and official government ecosystems. All operational API data footprints undergo tokenization, meaning sensitive identifiers are never logged, cached, or stored beyond the instant point of verification.
UIDAI & NSDL Compliant
Strict Data Minimization
Our Privacy Mandate
"In the digital-first era, user identity data is a privilege to process, never an asset to exploit. Our infrastructure isolates verification queries within sandboxed corridors to ensure businesses scale with pure confidence and unmatched regulatory safety."
Data Protection Desk
Compliance & Legal Governance