Frequently asked questions?

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What is AEPS?
AEPS is a payment system that uses Aadhaar-based biometric authentication to enable basic banking transactions like cash withdrawal, balance enquiry, and fund transfers.
Who can use AEPS?
Any individual with a valid Aadhaar number linked to their bank account can use AEPS through authorized banking correspondents or micro-ATMs.
What transactions can be done using AEPS?
AEPS supports cash withdrawals, balance inquiries, mini statements, and interbank fund transfers.
Is AEPS secure?
Yes, AEPS uses biometric authentication and operates under strict RBI and NPCI regulations to ensure secure transactions.
Do I need a debit card or PIN for AEPS transactions?
No, transactions are authenticated using Aadhaar and biometric verification, eliminating the need for cards or PINs.
Where can I use AEPS services?
AEPS is available at micro-ATMs, banking correspondents, and authorized agents across urban and rural areas.